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PilaHub · Our factory Catalog and custom equipment quotessupport@pilahub.com
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    Quality control

    Agree your pre-shipment checks.

    Discuss the checks needed for your equipment and request photo or video records. Confirm the inspection scope, acceptance criteria and any required corrections in your order agreement.

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    Colour-coded reformer springs
    Four checkpoints

    Before production

    Confirm drawings, wood species and moisture content, aluminum profile, upholstery colour and spring set. Pre-production sample on request.

    During production

    Mid-line check on frames, rails and welding. We flag issues while they are still cheap to fix.

    Pre-shipment inspection

    Agree the sampling plan and acceptance criteria for dimensions, movement, springs, stitching, hardware and packaging. Request any testing needed for your intended use and destination.

    Loading

    Container loading supervised and photographed, seal number recorded on the packing list.

    Checklist

    Reformer inspection points to confirm

    AreaWhat we checkHow
    FrameLength, width, squareness; wood finish, no cracks; aluminum anodisingTape, square, visual
    Rails & carriageStraightness, wheel play, glide noise over full travelGlide test video
    SpringsColour code, tension within spec, hook fasteningSpring scale
    UpholsteryFoam density, stitching, colour vs. approved swatchSwatch compare
    HardwareBolt count, ropes, straps, handles, footbar locksChecklist
    PackingCrate strength, corner guards, moisture film, labelsDrop test, photos

    Report you can read

    Request photos, videos and an inspection record for your selected models. Agree the report language and approval stage in your order.

    Warranty

    Ask for the written warranty covering the frame and components of your model, and confirm the process for claims and replacement parts.

    Documents

    Ask for the spec sheet, manual or test report for your model. Ask which certificates exist for your model and market.

    Available certificates vary by model. We share documents that apply to your equipment — ask before you order if your market needs a specific test report.
    Close-up

    The details that make a reformer feel right.

    Carriage wheels, spring hooks, rope cleats and the footbar lock are where cheap machines fail. These are the parts we look at first.